Introduction

Thank you for visiting the GSBFIT, website (gsbfit.com“). Academy is committed to providing our visitors with content and services characterized by outstanding quality and customer service. This Privacy Policy explains how the Academy collects and processes your Personal Data. Each time you use the Site, the current version of the GSBFIT Privacy Policy will apply. Please check for updates regularly by referring to the Effective Date of the Privacy Policy. Your continued use of the Site or any of the services offered herein following any such change will constitute your acceptance of all terms and conditions. In addition, by visiting the Site or any of our other websites, you agree that your visit, and any dispute over privacy, is governed by this Privacy Policy and our Terms and Conditions. Please read both carefully before using the Site.

"Personal Data" is any information that enables us to identify you, directly or indirectly, by reference to an identifier such as your name, GSB account number, location, data, online identifier, or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on every page of our Site.

The Information We Collect:

We will request only the information we need to provide the highest level of service to you. On some pages of the Site, you can order products, make requests, and register to receive materials. The types of Personal Data collected on these pages include:

Personal Data that you give us:

• Name
• Address
• Phone number
• Company Information
• Email address
• Credit/Debit Card Information

Personal Data we collect from you:

• Purchase information
• Payments due
• GSB Certifications information
• Disciplinary information

Non-Personal Data:

Our Site logs IP addresses and browser types for system administration and user functionality. These logs will be analyzed to improve the value of the materials available on our website. User sessions and user browsing behaviors may be tracked. We use non-identifying and aggregate information to better design our website. We also may collect browser type, device type (such as desktop, laptop, tablet, phone, etc.), operating system, and local time zone. Please check your web browser if you want to learn what information your browser sends or how to change your settings.

How We Use Personal Data:

We will only process your Personal Data, including sharing it with third parties, where:

1. you have provided your consent which can be withdrawn at any time,
2. the processing is necessary for the performance of a contract to which you are a party,
3. we are required by law,
4. processing is required to protect your vital interests or those of another person, or
5. processing is necessary for our legitimate commercial interests, except where such interests are overridden by your rights and interests.

We may use Personal Data you give us for the following purposes:

• We use the information you provide about yourself or someone else when placing an order or making a request only to the extent necessary to complete that order or request;
• To carry out our obligations arising from your certification;
• To provide our Certified E-document, provided you have given your consent;
• To respond to your questions and provide related certification services such as renewal notices.
• To ensure that content from our Site is presented most effectively for you and the device you are viewing it on.

We may use Personal Data we collect about you for the following purposes:

• To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• To improve our Site to ensure that content is presented most effectively for you and the device you are viewing it on;
• As part of our efforts to keep our Site safe and secure;
• To measure or understand the effectiveness of advertising we serve to you and others, to deliver relevant advertising to you, and;
• To make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them.

When we share and who can access your Data

We may share your Personal Data for the purposes described in this Privacy Policy with:

• employees of the GSBFIT Team,
• partners, suppliers, and subcontractors,
• analytics and search engine providers that assist us in the improvement and optimization of our Site,
• credit processing and credit reference agencies, and,
• if we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets.

We will not sell your Personal Data to third parties without your consent. From time to time with your consent, we may send information about our services to the email or mailing address provided by you. To be removed from receiving any mailings, you may contact our customer service department at info@gsbfit.com or +919667960137. Unless we think that such action is necessary to comply with the law or legal process or to protect the interests of GSBFIT or others, we will not release your Data without your consent.

We are headquartered in Chattarpur. Your Data may be accessed by us or transferred to us in Chattarpur to our affiliates, partners, merchants, or service providers who are located worldwide.

We will store your Personal Data, in a form that permits us to identify you, for no longer than is necessary for the purpose for which the Personal Data is processed. We may retain and use your Data as necessary to comply with our legal obligations, resolve disputes and enforce our agreements and rights, or if it is not technically reasonably feasible to remove it. Consistent with these requirements, we will try to delete your Personal Data quickly upon request.

Rules for Submissions and Messages

Responsibility for what is posted in the discussion groups or other public forums lies with each user–you alone are responsible for the content of your messages, and the consequences of any such messages. We cannot and do not review every submission a user may make. We neither endorse nor guarantee the accuracy or propriety of any submission. We do, however, reserve the right but do not assume the obligation to delete submissions and restrict or prohibit your use of our sites for legal or other reasons.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, we cannot guarantee the security of information transmitted to us over the Internet. You are responsible for keeping your password secret. Never give your password to anyone, even someone claiming to be a GSBFIT post your new course purchased assistance.

Web Linking

GSBFIT may link to other websites. These sites may collect user information or solicit personal information. Since we do not control these sites, we are not responsible or liable for the privacy practices or content of such sites.

Our Commitment to Children’s Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we know are under 13, and no part of our Site is structured to attract anyone under 13. If we learn that the Personal Data of persons less than 13 years old has been collected through our Site, we will take the appropriate steps to delete this information.

How to Access or Correct Your Information and How to Contact Us.

You may access or correct the Data that we maintain by contacting our customer service department at info@gsbfit.com or by our Toll-free no +919667960137. To better protect your privacy and security, your email address must match the email address used to establish your account. We use this procedure to better safeguard your information.

Policies of GSBFIT

(1) Health & Safety Policy

GSBFIT is committed to providing a Safe, Clean & Healthy Workplace for all Faculty & Employees. The Safety and Health Program aims to reduce or eliminate disabling Injuries and Illnesses during the Training.

(2) Harassment Policy

GSBFIT is an Equal Employment Opportunity Organization and is committed to creating a Healthy Working Environment that enables Employees to work without fear of Prejudice, Gender Bias & a Harassment-Free workplace for all Employees without regard to Race, Caste, Religion, Colour, Ancestry, Marital Status, Gender, Sexual Orientation, Age, Nationality, Ethnic origin or Disability.

All disputes are subject to Chattarpur (New Delhi) Jurisdiction. In case of a complaint or feedback, then please write to us at info@gsbfit.com and we shall aim to resolve your issue within 48 hours.

(3) Safe-Guarding Policy

GSBFIT Commits to Protecting all learners from Maltreatment & Ensuring that learners grow up in any Circumstances Consistent with the Provision of Safe & Effective Care. GSBFIT commits to taking action to Enable all learners to have the best Outcomes & Immediate Responses to Concerns.

(4) Equality & Diversity Policy

GSBFIT is committed to Developing, Maintaining, and Supporting a culture of Equality and Diversity in the Institute in which Staff & learners are treated Equitably, and where they can realize their potential whatever their Age, Race, Colour, Nationality, Ethnic origin, Creed, Disability, Sexual Orientation, Sex, Gender identity, Marital or Civil Partnership Status, Parental status, Religion, belief or non-belief, Social or Economic class, Employment Status, or any other Criteria that cannot be shown to be Properly Justifiable.

(5) Cancellation Policy

Students can write to info@gsbfit.com and contact us at Academy's Customer Care Number +919667960137.

GSBFIT Return Policy

Materials Return / Exchange Policy

Individuals who purchase materials/products are subject to the following policies:

• Exchanges of materials/products are not permitted. GSBFIT does not offer any sort of refund. GSB Management may help students to get the right study material or adjust paid fees with any other course/workshop which he/she wants to do in the future.
• If materials are returned in good condition within 7 days, no restocking fee will apply.
• Good condition is defined as being undamaged, unused, and able to be re-sold without issue. The determination of any returned items' condition will be ultimately determined by GSBFIT.
• If the item(s) are not returned in good condition, a 20% restocking fee will apply, which is applied to the total full cost of the program or materials (excluding sales tax and shipping costs), regardless if paid in full or through a full or partial payment plan.
• To exchange your product please contact us well in advance and please contact us via our customer care number +91 9667960137 and write to us at info@gsbfit.com simultaneously too.
• Shipping charges related to returns and refunds are non-refundable. GSBFIT is not responsible for shipping charges related to returns or refunds. The costs associated with shipping a product back to GSBFIT from refusing a delivery shall be deducted from any refund.
• GSB Management requests students to check every detail minutely before placing their Orders because GSB Management will not be responsible for any wrongly placed order by a Student.

Online Courseware/eBook Return Policy

All online courseware sold by GSBFIT is non-refundable.

Electronic version(s) of GSB FIT textbooks (eBooks) are non-refundable in any of the Situations.

Exam Voucher Return Policy

Candidates who purchase certification study programs that include an exam voucher are subject to the following policies:

• Exam vouchers that have been redeemed are non-refundable.
• Exam vouchers are non-transferable.
• Exam vouchers must be redeemed within 6 months from the original date of purchase.
• Extensions are not given on exam vouchers.

Individually sold exam vouchers are non-refundable.

Live Education Policy

• Candidates who purchase and schedule a Live Class are not eligible for any refund in any of the situations. GSBFIT does not encourage or appreciate a refund for any purchased course by a Student.
• Candidates who purchase and schedule a Tutoring Session with GSBFIT are subject to the following policies:
• Tutor sessions are non-refundable
• Tutor sessions are non-transferable
• Once scheduled, tutor sessions cannot be canceled

Damaged Goods

If a product arrives to you damaged, please contact us immediately by emailing info@gsbfit.com or by calling +91 9667960137, between 10 a.m. and 6 p.m., Monday–Saturday. Any inquiry related to lost or damaged goods must be initiated within 15 days of purchase.

All of our products are shipped to our customers directly from the GSBFIT Headquarters in Chattarpur. All returned or exchanged materials/products must have a return/exchange authorization code and should be addressed to:

GSBFIT

D 57 Chattarpur,

1st floor, 100 Feet Road,

New Delhi 110074